.lc-tab-count{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;font-size:.65rem;font-weight:600;border-radius:9px;padding:0 5px;margin-left:4px;background:var(--support-accent-blue, #0d6efd);color:#fff}.lc-tab-count-warn{background:var(--support-accent-red, #dc3545)}.lc-status-closed{font-size:.7rem;color:var(--bs-secondary)}.lc-offline-badge{font-size:.7rem;color:var(--bs-warning);display:inline-flex;align-items:center;gap:3px}.lc-unassigned-label{font-size:.7rem;color:var(--bs-secondary);display:inline-flex;align-items:center;gap:3px}.lc-bubble-row{display:flex}.lc-bubble-row.inbound{justify-content:flex-start}.lc-bubble-row.outbound{justify-content:flex-end}.lc-bubble{max-width:75%;padding:8px 12px;border-radius:12px;position:relative;word-wrap:break-word}.lc-bubble-in{background:var(--bs-light, #f8f9fa);border:1px solid var(--bs-border-color);border-bottom-left-radius:4px}.lc-bubble-out{background:var(--bs-primary);color:#fff;border-bottom-right-radius:4px}.lc-bubble-out .lc-bubble-time{color:#ffffffb3}.lc-bubble-out .lc-bubble-sender{color:#fffc}.lc-bubble-out a{color:#fff;text-decoration:underline}.lc-bubble-sender{font-size:.7rem;font-weight:600;color:var(--bs-primary);margin-bottom:2px}.lc-bubble-text{font-size:.875rem;line-height:1.4;white-space:pre-wrap}.lc-bubble-time{display:block;font-size:.65rem;color:var(--bs-secondary);text-align:right;margin-top:4px}.lc-bubble-system{display:flex;align-items:center;justify-content:center;gap:6px;padding:4px 0}.lc-bubble-system small{font-size:.75rem;font-style:italic}.lc-bubble-system .lc-bubble-time{display:inline;margin-top:0}.lc-bubble-file{margin-bottom:6px}.lc-bubble-image{max-width:100%;max-height:200px;border-radius:8px;cursor:pointer}.lc-bubble-attachment{display:inline-flex;align-items:center;padding:6px 10px;border-radius:6px;background:#0000000d;font-size:.8rem;text-decoration:none}.lc-bubble-out .lc-bubble-attachment{background:#fff3}.lc-composer{position:relative;border-top:1px solid var(--bs-border-color);background:#fff}.lc-composer-row{display:flex;align-items:flex-end;padding:8px 12px;gap:6px}.lc-composer-btn{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border:none;background:none;color:var(--bs-secondary);cursor:pointer;border-radius:6px;flex-shrink:0;transition:background .15s,color .15s}.lc-composer-btn:hover:not(:disabled){background:var(--bs-light);color:var(--bs-primary)}.lc-composer-btn:disabled{opacity:.4;cursor:default}.lc-composer-input{flex:1;min-height:36px;max-height:120px;border:1px solid var(--bs-border-color);border-radius:8px;padding:6px 12px;font-size:.875rem;resize:none;outline:none;transition:border-color .15s}.lc-composer-input:focus{border-color:var(--bs-primary)}.lc-composer-input:disabled{background:var(--bs-light)}.lc-composer-send{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border:none;background:var(--bs-primary);color:#fff;border-radius:50%;cursor:pointer;flex-shrink:0;transition:opacity .15s}.lc-composer-send:hover:not(:disabled){opacity:.9}.lc-composer-send:disabled{opacity:.4;cursor:default}.lc-emoji-picker{position:relative}.lc-emoji-dropdown{position:absolute;bottom:40px;left:0;width:280px;max-height:260px;overflow-y:auto;background:#fff;border:1px solid var(--bs-border-color);border-radius:8px;box-shadow:0 4px 12px #0000001f;padding:8px;z-index:1060}.lc-emoji-group-label{font-size:.65rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--bs-secondary);margin-bottom:4px;padding:4px 0 0}.lc-emoji-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(32px,1fr));gap:2px;margin-bottom:6px}.lc-emoji-btn{width:32px;height:32px;border:none;background:none;font-size:1.1rem;cursor:pointer;border-radius:4px;display:flex;align-items:center;justify-content:center;transition:background .15s}.lc-emoji-btn:hover{background:var(--bs-light)}.lc-canned-picker{position:absolute;bottom:100%;left:0;right:0;max-height:240px;overflow-y:auto;background:#fff;border:1px solid var(--bs-border-color);border-bottom:none;border-radius:8px 8px 0 0;box-shadow:0 -4px 12px #00000014;z-index:1060}.lc-canned-item{padding:8px 12px;cursor:pointer;border-bottom:1px solid var(--bs-border-color-translucent);transition:background .1s}.lc-canned-item:hover,.lc-canned-item.selected{background:var(--bs-primary-bg-subtle)}.lc-canned-header{display:flex;align-items:center;gap:8px;margin-bottom:2px}.lc-canned-shortcut{font-size:.75rem;color:var(--bs-primary)}.lc-canned-title{font-size:.8rem;font-weight:500}.lc-canned-preview{font-size:.75rem;color:var(--bs-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.lc-session-detail{background:var(--bs-body-bg)}.lc-detail-header{padding:12px 16px;border-bottom:1px solid var(--bs-border-color);background:#fff}.lc-detail-body{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:12px}.lc-detail-card{background:#fff;border:1px solid var(--bs-border-color);border-radius:8px;padding:12px}.lc-detail-card-title{font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--bs-secondary);margin-bottom:8px}.lc-detail-row{display:flex;justify-content:space-between;align-items:center;padding:4px 0;gap:8px}.lc-detail-row+.lc-detail-row{border-top:1px solid var(--bs-border-color-translucent)}.lc-detail-label{font-size:.8rem;color:var(--bs-secondary);flex-shrink:0}.lc-detail-value{font-size:.8rem;text-align:right;min-width:0}.lc-widget-bubble{position:fixed;bottom:24px;right:24px;width:56px;height:56px;border-radius:50%;background:#0d6efd;color:#fff;border:none;box-shadow:0 4px 16px #0d6efd66;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:1.5rem;z-index:1060;transition:transform .2s,box-shadow .2s,opacity .2s}.lc-widget-bubble:hover{transform:scale(1.08);box-shadow:0 6px 20px #0d6efd80}.lc-widget-bubble:active{transform:scale(.96)}.lc-widget-bubble-hidden{opacity:0;pointer-events:none;transform:scale(.5)}.lc-widget-badge{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;font-size:.65rem;font-weight:700;background:#dc3545;color:#fff;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 5px;border:2px solid #fff}.lc-widget-pane{position:fixed;bottom:24px;right:24px;width:380px;height:520px;max-height:calc(100vh - 48px);background:#fff;border-radius:16px;box-shadow:0 8px 32px #0000002e;display:flex;flex-direction:column;overflow:hidden;z-index:1055;opacity:0;visibility:hidden;transform:translateY(20px) scale(.95);transition:all .25s cubic-bezier(.4,0,.2,1)}.lc-widget-pane.open{opacity:1;visibility:visible;transform:translateY(0) scale(1)}.lc-widget-header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;background:linear-gradient(135deg,#0d6efd,#0a58ca);color:#fff;flex-shrink:0}.lc-widget-close{background:none;border:none;color:#fffc;cursor:pointer;font-size:1rem;padding:4px;border-radius:4px;transition:color .15s,background .15s}.lc-widget-close:hover{color:#fff;background:#ffffff26}.lc-widget-messages{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:8px;background:#f8f9fa}.lc-widget-messages::-webkit-scrollbar{width:4px}.lc-widget-messages::-webkit-scrollbar-track{background:transparent}.lc-widget-messages::-webkit-scrollbar-thumb{background:#00000026;border-radius:2px}.lc-widget-welcome{text-align:center;padding:32px 16px;display:flex;flex-direction:column;align-items:center}.lc-widget-welcome-icon{width:56px;height:56px;border-radius:50%;background:#0d6efd1a;color:#0d6efd;display:flex;align-items:center;justify-content:center;font-size:1.5rem;margin-bottom:12px}.lc-widget-composer{border-top:1px solid #e9ecef;background:#fff;flex-shrink:0}.lc-widget-composer-row{display:flex;align-items:flex-end;padding:8px 10px;gap:4px}.lc-widget-comp-btn{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;border:none;background:none;color:#6c757d;cursor:pointer;border-radius:6px;flex-shrink:0;font-size:.9rem;transition:background .15s,color .15s}.lc-widget-comp-btn:hover:not(:disabled){background:#f0f0f0;color:#0d6efd}.lc-widget-comp-btn:disabled{opacity:.4}.lc-widget-input{flex:1;min-height:34px;max-height:80px;border:1px solid #dee2e6;border-radius:8px;padding:6px 10px;font-size:.85rem;resize:none;outline:none;transition:border-color .15s}.lc-widget-input:focus{border-color:#0d6efd}.lc-widget-input:disabled{background:#f8f9fa}.lc-widget-send-btn{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border:none;background:#0d6efd;color:#fff;border-radius:50%;cursor:pointer;flex-shrink:0;font-size:.85rem;transition:opacity .15s}.lc-widget-send-btn:hover:not(:disabled){opacity:.9}.lc-widget-send-btn:disabled{opacity:.4}.lc-widget-closed-banner{text-align:center;padding:10px;border-top:1px solid #e9ecef;background:#f8f9fa}@media (max-width: 576px){.lc-widget-bubble{bottom:16px;right:16px;width:50px;height:50px;font-size:1.3rem}.lc-widget-pane{bottom:0;right:0;width:100%;height:100%;max-height:100vh;border-radius:0}.lc-widget-pane.open{border-radius:0}}.lc-inbox-badge{position:relative;display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border:none;background:none;color:var(--bs-secondary);cursor:pointer;border-radius:6px;transition:background .15s,color .15s}.lc-inbox-badge:hover{background:var(--bs-light);color:var(--bs-primary)}.lc-inbox-count{position:absolute;top:2px;right:2px;min-width:16px;height:16px;font-size:.6rem;font-weight:700;background:#dc3545;color:#fff;border-radius:8px;display:flex;align-items:center;justify-content:center;padding:0 4px}#nbox-chat-root .d-flex{display:flex!important}#nbox-chat-root .d-none{display:none!important}#nbox-chat-root .d-block{display:block!important}#nbox-chat-root .d-inline-flex{display:inline-flex!important}#nbox-chat-root .flex-column{flex-direction:column!important}#nbox-chat-root .flex-shrink-0{flex-shrink:0!important}#nbox-chat-root .flex-grow-1{flex-grow:1!important}#nbox-chat-root .flex-wrap{flex-wrap:wrap!important}#nbox-chat-root .align-items-center{align-items:center!important}#nbox-chat-root .align-items-start{align-items:flex-start!important}#nbox-chat-root .align-items-end{align-items:flex-end!important}#nbox-chat-root .justify-content-center{justify-content:center!important}#nbox-chat-root .justify-content-between{justify-content:space-between!important}#nbox-chat-root .justify-content-end{justify-content:flex-end!important}#nbox-chat-root .gap-1{gap:.25rem!important}#nbox-chat-root .gap-2{gap:.5rem!important}#nbox-chat-root .gap-3{gap:1rem!important}#nbox-chat-root .w-100{width:100%!important}#nbox-chat-root .h-100{height:100%!important}#nbox-chat-root .mw-100{max-width:100%!important}#nbox-chat-root .overflow-auto{overflow:auto!important}#nbox-chat-root .overflow-hidden{overflow:hidden!important}#nbox-chat-root .text-truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#nbox-chat-root .m-0{margin:0!important}#nbox-chat-root .mb-0{margin-bottom:0!important}#nbox-chat-root .mb-1{margin-bottom:.25rem!important}#nbox-chat-root .mb-2{margin-bottom:.5rem!important}#nbox-chat-root .mb-3{margin-bottom:1rem!important}#nbox-chat-root .mt-0{margin-top:0!important}#nbox-chat-root .mt-1{margin-top:.25rem!important}#nbox-chat-root .mt-2{margin-top:.5rem!important}#nbox-chat-root .mt-3{margin-top:1rem!important}#nbox-chat-root .me-1{margin-right:.25rem!important}#nbox-chat-root .me-2{margin-right:.5rem!important}#nbox-chat-root .ms-1{margin-left:.25rem!important}#nbox-chat-root .ms-2{margin-left:.5rem!important}#nbox-chat-root .ms-auto{margin-left:auto!important}#nbox-chat-root .mx-auto{margin-left:auto!important;margin-right:auto!important}#nbox-chat-root .p-0{padding:0!important}#nbox-chat-root .p-2{padding:.5rem!important}#nbox-chat-root .p-3{padding:1rem!important}#nbox-chat-root .py-2{padding-top:.5rem!important;padding-bottom:.5rem!important}#nbox-chat-root .py-3{padding-top:1rem!important;padding-bottom:1rem!important}#nbox-chat-root .px-2{padding-left:.5rem!important;padding-right:.5rem!important}#nbox-chat-root .px-3{padding-left:1rem!important;padding-right:1rem!important}#nbox-chat-root .fw-semibold{font-weight:600!important}#nbox-chat-root .fw-bold{font-weight:700!important}#nbox-chat-root .fw-normal{font-weight:400!important}#nbox-chat-root .small{font-size:.875em!important}#nbox-chat-root .fs-6{font-size:1rem!important}#nbox-chat-root .text-center{text-align:center!important}#nbox-chat-root .text-start{text-align:left!important}#nbox-chat-root .text-end{text-align:right!important}#nbox-chat-root .text-white{color:#fff!important}#nbox-chat-root .text-muted{color:#6c757d!important}#nbox-chat-root .text-danger{color:#dc3545!important}#nbox-chat-root .text-primary{color:#0d6efd!important}#nbox-chat-root .text-secondary{color:#6c757d!important}#nbox-chat-root .text-decoration-none{text-decoration:none!important}#nbox-chat-root .rounded{border-radius:.375rem!important}#nbox-chat-root .rounded-circle{border-radius:50%!important}#nbox-chat-root .rounded-pill{border-radius:50rem!important}#nbox-chat-root .border{border:1px solid #dee2e6!important}#nbox-chat-root .border-0{border:0!important}#nbox-chat-root .spinner-border{display:inline-block;width:2rem;height:2rem;vertical-align:text-bottom;border:.25em solid currentcolor;border-right-color:transparent;border-radius:50%;animation:lc-spin .75s linear infinite}#nbox-chat-root .spinner-border-sm{width:1rem;height:1rem;border-width:.2em}@keyframes 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.btn-outline-secondary{color:#6c757d;border-color:#6c757d;background-color:transparent}#nbox-chat-root .btn-outline-secondary:hover{color:#fff;background-color:#6c757d}#nbox-chat-root .btn-sm{padding:.25rem .5rem;font-size:.875rem;border-radius:.25rem}#nbox-chat-root .btn-lg{padding:.5rem 1rem;font-size:1.25rem;border-radius:.5rem}#nbox-chat-root .btn:disabled,#nbox-chat-root .btn.disabled{opacity:.65;cursor:default;pointer-events:none}#nbox-chat-root .form-control{display:block;width:100%;padding:.375rem .75rem;font-size:1rem;font-weight:400;line-height:1.5;color:#212529;background-color:#fff;background-clip:padding-box;border:1px solid #dee2e6;border-radius:.375rem;outline:none;transition:border-color .15s ease-in-out,box-shadow .15s ease-in-out;box-sizing:border-box}#nbox-chat-root .form-control:focus{border-color:#86b7fe;box-shadow:0 0 0 .25rem #0d6efd40}#nbox-chat-root .form-control::placeholder{color:#6c757d}.lc-prechat{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:24px 20px;background:#f8f9fa;text-align:center}.lc-prechat-icon{width:60px;height:60px;border-radius:50%;background:#0d6efd1a;color:#0d6efd;display:flex;align-items:center;justify-content:center;font-size:1.6rem;margin-bottom:14px}.lc-prechat-title{font-size:1rem;font-weight:600;color:#212529;margin:0 0 6px}.lc-prechat-subtitle{font-size:.85rem;color:#6c757d;margin:0 0 20px;line-height:1.4}.lc-prechat-name-display{font-size:1rem;font-weight:600;color:#0d6efd;background:#0d6efd14;border-radius:20px;padding:4px 16px;display:inline-block;margin-bottom:20px}.lc-prechat-input{width:100%;padding:10px 14px;font-size:.9rem;border:1px solid #dee2e6;border-radius:8px;outline:none;margin-bottom:12px;box-sizing:border-box;transition:border-color .15s}.lc-prechat-input:focus{border-color:#0d6efd;box-shadow:0 0 0 3px #0d6efd26}.lc-prechat-actions{display:flex;flex-direction:column;gap:8px;width:100%}.lc-prechat-btn-primary{width:100%;padding:10px 16px;font-size:.9rem;font-weight:500;color:#fff;background:#0d6efd;border:none;border-radius:8px;cursor:pointer;transition:background .15s}.lc-prechat-btn-primary:hover:not(:disabled){background:#0b5ed7}.lc-prechat-btn-primary:disabled{opacity:.55;cursor:default}.lc-prechat-btn-secondary{width:100%;padding:10px 16px;font-size:.9rem;font-weight:500;color:#0d6efd;background:transparent;border:1px solid #0d6efd;border-radius:8px;cursor:pointer;transition:background .15s,color .15s}.lc-prechat-btn-secondary:hover{background:#0d6efd0f}.lc-prechat-btn-skip{background:none;border:none;color:#6c757d;font-size:.8rem;cursor:pointer;padding:4px 8px;text-decoration:underline;text-underline-offset:2px;margin-top:4px;transition:color .15s}.lc-prechat-btn-skip:hover{color:#495057}